Privacy Policy

LaneCortex LLC ("we," "our," or "us"), operating under the brand Solar Incentive Qualify, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Notice at Collection

California Residents: We collect the following categories of personal information from you: Identifiers (name, email, phone, address), Commercial Information (electricity bill, property details, solar interest), and Internet Activity (browsing behavior, form interactions). We use this information to provide quotes, connect you with partners, and improve our services. We sell or share your information with installers and lead aggregators. You have the right to opt-out at any time by visiting our Do Not Sell My Info page.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out forms on our website. This includes:

• Personal Information (Identifiers): Name, email address, phone number, property address, and ZIP code.
• Property Information (Commercial Information): Home ownership status, monthly electric bill amount, roof shading details, project timeline, and property authorization.
• Technical Data (Internet Activity): IP address, browser type, operating system, device information, and browsing behavior (via cookies and tracking technologies including TrustedForm certificate tracking).
• Geolocation Data: Approximate location based on ZIP code and IP address.

Sources of Personal Information

We collect personal information from the following sources:

• Directly from you when you fill out forms on our website
• Automatically through cookies and tracking technologies (including TrustedForm)
• From third-party data providers (e.g., ZIP code lookup services, Google Places API)
• From your device or browser

3. How We Use Your Information

We use the information we collect to:

• Calculate potential savings and eligibility.
• Deliver requested educational content (e.g., PDF guides).
• Connect you with third-party installers and lead aggregators to provide competitive quotes.
• Improve our website functionality and user experience.
• Comply with legal obligations and enforce our terms.
• Detect and prevent fraud or abuse of our services.
• Respond to your inquiries and customer service requests.

4. Sharing Your Information (Lead Generation Disclosure)

Important: By submitting your information, you explicitly authorize us to share your data with our network of trusted partners, installers, and lead aggregators. These third parties may contact you regarding products and services.

To provide you with the competitive quotes you requested, we sell or share your information with the following categories of third parties:

• Installation Companies: Licensed installers who provide quotes and services
• Lead Aggregators: Companies that distribute leads to multiple installers
• Marketing Partners: Third-party platforms that facilitate lead generation
• Data Analytics Providers: Service providers that help us analyze user behavior and improve our services

We do not sell your data to unrelated third parties for non-marketing purposes.

5. Your Consent (TCPA)

By submitting your contact information on our forms and checking the consent checkbox, you provide your express written consent to be contacted by LaneCortex LLC and our partners via telephone calls (including autodialed calls), text messages (SMS), and emails, including the use of automated technology (autodialers, prerecorded messages, and artificial or prerecorded voice). You understand that:

• Consent is not a condition of purchase
• Message frequency varies
• Message and data rates may apply
• You can reply STOP to cancel text messages or HELP for assistance

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. This includes:

• TrustedForm: We use TrustedForm to create an independent, third-party record of your consent and form submission. This certificate serves as proof of consent.
• Analytics Cookies: To understand how users interact with our website
• Advertising Cookies: To deliver relevant advertisements (if applicable)

Most browsers allow you to control cookies through settings. However, disabling cookies may limit your ability to use certain features of our website.

Global Privacy Control (GPC)

If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of the sale or sharing of your personal information. When GPC is detected, we will not sell or share your personal information with our partners, though you may still access our site and receive requested content such as free guides.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure socket layer (SSL) technology, and access controls. However, please note that no electronic transmission over the internet can be guaranteed to be 100% secure. You provide information at your own risk.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain:

• Lead data: Up to 7 years for legal compliance and business purposes
• Consent records: Indefinitely to comply with TCPA and state laws
• Technical data: 2 years unless required for fraud prevention or legal obligations

9. Your Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Opt-Out: Direct us not to sell or share your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit Use of Sensitive Information: Limit our use of sensitive personal information (if applicable)
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at the email below or visit our Do Not Sell My Info page.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, do not use our services or provide any information to us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

LaneCortex LLC
1111 6th Ave
Ste 550 #217193
San Diego, CA 92101
Email: privacy@lanecortex.com